Kirkiya's Privacy Policy —
Our Commitment to Protecting Your Data

Kirkiya is an internationally recognized online gaming platform built specifically for players in Bangladesh. We believe every user's personal information belongs to them. This Privacy Policy explains what data Kirkiya collects, why we collect it, and how we keep it secure.

This policy applies to the Kirkiya website, mobile app, and all associated services. By using our platform, you agree to this Privacy Policy. If you do not agree with any part of it, please refrain from using the service.

Kirkiya collects various types of information to deliver the best possible service to you. This data collection process is fully transparent and limited strictly to what is necessary.

Kirkiya only collects information that is strictly necessary for operating the service, meeting legal obligations, and ensuring user safety. No unnecessary or excessive data is collected.

Kirkiya uses the data it collects for specific, transparent purposes. We never misuse your information and will not use it for any new purpose without your consent.

• Account Management: For registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• KYC & Legal Compliance: To comply with international financial regulations.
• Fraud Prevention: To detect and prevent fraud and money laundering.
• Service Improvement: To analyze and improve the overall gaming experience.
• Customer Support: To resolve your issues quickly.
• Promotional Communications: To send you offers and bonus information, only with your consent.
• Responsible Gaming: To monitor gaming behavior and ensure your protection.

Kirkiya shares your personal information with third parties only in very limited circumstances and under strict conditions. The situations in which such sharing occurs are detailed below:

• Payment Providers: With payment gateway and mobile banking service providers to process transactions.
• KYC Partner: With certified KYC service providers for identity verification.
• Legal Authorities: With the relevant authorities when required by court order or legal obligation.
• Technology Service Providers: With server hosting, cybersecurity, and analytics service providers.
• Game Providers: With licensed game software providers for the purpose of game operation.

Kirkiya protects your data to the highest industry security standards. Our security infrastructure operates across multiple layers, safeguarding your data against any unauthorized access.

• 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
• AES-256 Storage Encryption: All data stored on servers is encrypted.
• Two-Factor Authentication (2FA): Two-factor protection for account access.
• Firewall & DDoS Protection: Servers are protected against cyber attacks.
• Regular Security Audits: Periodic penetration testing conducted by third parties.
• Restricted Access Control: Only authorized personnel may access data on a need-to-know basis.

However, no technology is 100% secure. In the event of a data breach, Kirkiya will notify affected users and relevant authorities in a timely manner as required by law.

Cookies and similar technologies are used when you visit the Kirkiya website. Cookies are small text files stored in your browser. They enhance your browsing experience and improve site functionality.

You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features on the site.

As a Kirkiya user, you have several important rights regarding your personal data. We respect these rights and are committed to responding to your requests.

Kirkiya does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the designated retention period ends, data is securely deleted or anonymized. If data must be retained longer for legal reasons, you will be informed.

Kirkiya strictly prohibits the use of its platform by anyone under 18. We do not knowingly collect personal information from minors.

Kirkiya uses a KYC process to verify age. Date of birth is confirmed at registration, and government-issued ID may be requested in cases where additional verification is needed.

Kirkiya reserves the right to update this Privacy Policy at any time. Changes may occur due to business developments, new legal requirements, or service improvements.

• You will be notified directly by email of any significant changes.
• For minor changes, a notice will be posted on the website.
• The date of each version will be noted at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.